Heat Press Mall, Gudang akan tutup cuti dari 21hb November hingga 27hb November

Welcome to DIS2U (DIGITAL IMAGE SYSTEM SDN BHD) website online store. Terms and conditions stated below apply to all visitors and users of DIGITAL IMAGE SYSTEM SDN BHD. You're bound by these terms and conditions as long as you're on www.heatpressmall.com.

Hex Mac Heat Press Warranty

This series product’s warranty, provided by our company, all warranty period with effect from the date of Invoice.

  • Controller Board 1year warranty (Customer purchased from Oct 2022 entitled 2 years warranty)
  • Magnetic Function 1year warranty (Customer purchased from Oct 2022 entitled 2 years warranty)
  • Thermostat 1year warranty (Customer purchased from Oct 2022 entitled 2 years warranty)
  • Thermocouple 1year warranty (Customer purchased from Oct 2022 entitled 2 years warranty)
  • Heating Platen 5years warranty
  • Wear and Tear parts NO Warranty

Any under-warranty faulty parts, resulting despite the user’s normal use, will be repaired and/or replaced at no charge during the warranty period. 

  • Deposit for Equipment Returning Delivery Charges                                   
    RM100 (Peninsular Malaysia), RM200 (Borneo).
  • Repair or Installation fee RM180.
  • Any non-warranty parts are to be charged accordingly.

However, if any of the malfunctions are caused by user carelessness, inadequate maintenance, or natural disaster, we will then provide repair and/or replacement services for a fee regardless of warranty period.

To claim, the product must be returned in good condition within 14 days. Before returning a product, please contact and provide us a serial number. The customer is responsible for all shipping costs.

The content of the terms and conditions may be changed, move or delete at any time. Please note that DIGITAL IMAGE SYSTEM SDN BHD has the right to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, DIGITAL IMAGE SYSTEM SDN BHD will take immediate action against the offender(s).

Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words, “Contents of the Site” are copyrights, trademarks, trade dress and other intellectual properties owned, controlled or licensed by DIGITAL IMAGE SYSTEM SDN BHD.

Comments and Feedbacks
All comments and feedback to www.heatpressmall.com. will remain DIGITAL IMAGE SYSTEM SDN BHD's property.

Users shall agree that there will be no comment(s) submitted to www.heatpressmall.com. will violate any rights of any third party, including copyrights, trademarks, and privacy of another personal or proprietary right (s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. The user will be the only one responsible for any comment's content made.

Product Information
We cannot guarantee all actual products will be exactly the same as shown on the monitor as that is depending on the user monitor and goods sold and not returnable policy.

User shall agree that DIGITAL IMAGE SYSTEM SDN BHD may send a newsletter regarding the latest news/products/promotions etc through email to the user.

The user shall agree to defend, indemnify and hold DIGITAL IMAGE SYSTEM SDN BHD harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sites
Any access link to third-party sites is at your own risk. www.heatpressmall.com. will not be related or involved to any such website if the user's content/product(s) got damaged or lost or have any connection with the third-party site.

Inaccuracy Information
From time to time, there may be information on www.heatpressmall.com that contains typographical errors, inaccuracies, or omissions, that may relate to product description, pricing, availability, and article contents. We reserve the right to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice. Please check out the “Return and Refund Policy”.

This agreement is effective unless and until either by the customer or www.heatpressmall.com. The customer may terminate this agreement at any time. However, www.heatpressmall.com may also terminate the agreement with the customer without any prior notice and will be denied access by the customer who is unable to comply with the terms and conditions above.

Printer, Machine, and Equipment
This agreement is that by using non-genuine products in generally warranty VOID, printer that provided by customers are at your own risk and could not be claim which due to any installation faulty. Tips for inkjet printer: Do not Switch off the printer, print at least twice daily (morning & evening) to avoid head blockage.

All inks and liquid item Delivery. 

We generally deliver products using our standard courier tie-ups, however, we reserve the right to use any other courier/delivery organizations at our discretion from time to time. 

Delivery fees as mentioned in the order summary would be applicable. 

If you request for the INKS and LIQUID item for Delivery or Shipping, the customer shall bear all risk of loss and damage to the goods in transit and is responsible for filing claims with the carrier, and all freight and handling costs will be borne by the customer.

Prohibited Items

The following items (or any item similar to the description or content) are strictly prohibited by any of the courier companies. Any shipment containing such items may be subjected to their order being canceled without notice. Items that fall under this list are prohibited. courier companies will not be responsible for any loss or damage of the prohibited item(s). No compensation for loss or damage will be given.


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Product images are for illustration purposes only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different of to printing colour +- 20% on a different printer.